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Team development training in Norfolk and Suffolk

Training bundles that you can start using straight away, focused on strong communications, confident leadership and building resilient teams. If you’d like to create bespoke team development training to meet your specific outcomes, we’d love to have a chat to find out more.

"My team is happy… No one is afraid to share opinions and ideas. Team performance is high, and this also makes for a better team"

Culture & Communication Training for Teams

Designed to build confidence in your teams so they can have those important conversations, helping to tackle difficult situations at an early stage. Our communication training has been shown to increase overall productivity.

What's inside this training:

Active Listening

Attendees will learn how to listen in a way that makes others feel understood

Assertiveness and confidence 

Comfortably set necessary boundaries whilst learning how to respectfully speak up

Call handling 

Structure calls in a way that gives a consistent and compassionate experience, and understand how to manage emotions under pressure

Cultivating our culture

Make those “how we do things here” moments visible in all daily behaviours, instead of leaving them for the handbook

Customer relations

Focus on having a relationship-led service as opposed to a transactional one, so that complaints can turn into loyalty

Difficult conversations

Prepare for and structure tough chats so that they don’t lead to conflict, and follow-up in a way that leads to lasting change

Managing emails effectively

Cut down on inbox chaos, and set team norms that protect their focus time

Running effective meetings

Confidently chair meetings with a defined agenda and clear actions, whilst leaving room for healthy debate when necessary

Team motivation 

How to use everyday triggers to lift a team’s engagement

This aspect of team development training is essential for any business, especially when individuals can struggle with miscommunication and may be slow to make decisions. It reduces the friction between teams and stops the common pitfall of “too many meetings”.

Workplace Wellbeing Training for Everyone

There is a fine balance between maintaining high performance levels and avoiding burnout to achieve it. Our workplace wellbeing training provides the tools to manage this dynamic, while nurturing an individual's sense of self-worth.

What's inside this training:

Emotional intelligence

Build up self-awareness and regulation techniques that allow individuals to display more empathy and improve their relationships and decisions

Time management

Understanding how to prioritise and focus on tasks to reduce overwhelm and increase productivity

Live well, stay well

Practical habits for sleep, stress, movement and recovery that can sustain your energy during busy periods

Wellbeing matters

Implement team-wide practices that prevent burning out and normalise proactive support amongst colleagues

For any business experiencing an increase in absenteeism or a decline in morale, this training will be invaluable in helping to reverse the trend. 

Leadership Skills Training

An in-depth course designed to create more confident leaders and enable them to deliver better results across your business.

What's inside this training:

Empowerment through leadership

Understand how to delegate, and how it can grow trust and ownership within teams

Leadership and engagement matters

How to combine behaviours and recognition so that team members choose to contribute more

Coaching conversations

Know how to ask better questions, create accountability and support people to develop

Change management 

Considered planning and communications around changes, and how to ensure consistent performance during transition periods

The leadership skills training is ideal for managers who are under pressure, perhaps navigating change. They are seeking a more effective way to establish standards and allocate ownership of work within a team. 

How our Pick & Mix Framework Works

Our discussion starts with understanding what you want to achieve for your team. This will enable us to recommend the modules that are best suited to your needs. Next, we will create a plan for when the training will be delivered and at a location that suits you.

All of our team development training sessions are designed to be engaging. It matters to us that your team makes a meaningful start on the path to where you want them to be. Once the training is completed, we’ll let you know how it went and provide any recommendations we have for further supporting your team.

How our Pick & Mix Framework Works

Our discussion starts with understanding what you want to achieve for your team. This will enable us to recommend the modules that are best suited to your needs. Next, we will create a plan for when the training will be delivered and at a location that suits you.

All of our team development training sessions are designed to be engaging. It matters to us that your team makes a meaningful start on the path to where you want them to be. Once the training is completed, we’ll let you know how it went and provide any recommendations we have for further supporting your team.

FAQs

We support companies across Norfolk and Suffolk, including Norwich, Great Yarmouth, Ipswich and Bury St Edmunds.

Most modules run as a focused half-day or full-day session. We’ll be able to recommend the right format for you based on our initial discussions.

We can be flexible with numbers, but typically prefer to keep the group size between 8 and 16 attendees to allow for meaningful interactions to take place.

Yes, you can! If your needs fall outside a structured bundle, we can create training from the modules that best suit your needs.

Yes. The core frameworks have been proven successful, and trainers can adapt the delivery and examples to your specific environment.

You’ll receive attendance records (if off-site), feedback on how the training was received, and any practical next steps we believe would support you further.

If you’re not sure which training will be best for you, we can discuss your business priorities and guide you towards solutions that are most appropriate and beneficial.

To secure the best dates that work for you and the trainers, we would recommend between 4-6 weeks in advance. This is obviously subject to the trainer’s availability and the requirements of your business.

Ready to plan your training?

Tell us what you’re looking for your team to achieve, and we’ll help them to get there.